Frequently Asked Questions

Everything you need to know about your Cosy Island experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery usually takes 5-7 business days depending on your location.

How can I return an item that doesn't fit?

We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

What materials are used in your clothing?

At Cosy Island, we prioritize comfort and sustainability. Most of our collections are crafted from organic cotton, premium linen, and recycled polyester blends.

How do I find my perfect size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for that signature 'cosy' fit.

Do you offer international shipping?

Yes, we ship to over 50 countries. International shipping rates and delivery times are calculated at checkout based on your specific destination.

Are my payment details secure?

Absolutely. We use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna.